Avoiding Scams

Scams are schemes to con you out of your money and they come in many forms – including:

  • Bogus callers who pressure you into signing up to a scheme or steal from your home
  • Identity fraud where someone gains access to your personal information – often over the phone or online


If you’re vulnerable or look after someone who could be vulnerable to scams it’s important to guard your personal details and remember not to share them with anyone unless you’re sure of who they are.

Your Angel Carer will be able to support you, but we’ve put together a few tips below.


Age UK suggests asking yourself these anti-scam questions:

  • Was an offer unsolicited?
  • Do you have to respond quickly? What’s the rush?
  • Do you have to pay for a prize or ‘free’ gift?
  • Do you have to ring a premium rate number (one starting with ‘09’)?
  • Are you being asked for your bank or credit card details?
  • Is the business reluctant to give you its address or contact details?
  • Are you being asked to keep the offer confidential?
  • If you’re getting to know someone online, are they asking for personal information while revealing very little about themselves?

Age UK’s scam fact sheet is available online here.


What Next?

  • Action Fraud – Telephone: 0300 123 2040 – Textphone: 0300 123 2050 –www.actionfraud.police.ukthis national helpline gives advice on preventing fraud and what to do if you fall victim to it
  • Age UK Advice –  Telephone: 0800 169 65 65 –  www.ageuk.org.uk – lines are open seven days a week from 8am to 7pm
  • Citizens Advice Consumer Service – Telephone: 0845 404 0506 – www.adviceguide.org.ukprovides information and advice on consumer issues and ad scams by telephone and online