Home Care Services

What is Home Care and why choose it?

Home care is a flexible service. The carers do not live with you. Calls may be split into breakfast, lunch, tea and bedtime or whatever is best for you.

Typically, a client receives between 1-4 calls a day but this is completely dependent on the individual. You may prefer your carer to stay with you for a couple of hours which is known as a sitting service.  Our tailored approach to each individual means that you can get the care and support needed to match your lifestyle and budget. Home Care does however, depend on location and the services must be a minimum of 1 hour per week.

We also offer specialist care:

  • Dementia
  • Learning Difficulties
  • Reablement
  • Respite Care

In this package we can provide: 

  • Personal care, including washing, toileting and continence management

  • Morning and bedtime routines

  • Cooking fresh, home cooked meals

  • Light household tasks

  • Medication reminders and collecting prescriptions

  • Grocery shopping

  • Accompanying services for visiting friends, attending appointments, holidays and social events.

I would like to say how very pleased we are with your carer M. She is excellent! She has made our lives so much easier and she knows exactly what she is doing and I have total confidence in everything she does. She is truly a credit to your company, an Angel sent to help in a time of need.Service User: D.

I would like to thank you for once again being so diligent in going the extra mile for me and helping me with the extra cover. I desperately needed help and you and your team were there to support without any delay and with total dedication.Service User: T***

I would like to formally thank Angel Care for the wonderful, albeit short, support your company provided to my father. We were grateful for all carer’s you have supplied us with, who were truly exceptional, kind, considered and gave genuine care to my father in his last days. Thank you once again.Service User: K***

You and your team of Carers managed to keep Mum in her own home and for that I shall always be grateful. Thank you so much for arranging rota changes at short notice so that I could continue to take Mum out to activities that she enjoyed such as a church lunch until within a few months of her death. Thank you also for all the other help you personally gave me.Service User: D.H.

We do our best to match each carer to client but sometimes it may not work out. It may just be a simple misunderstanding which we can overcome in a friendly chat between carer, client, and Field Manager. If things still don’t work out, we would look to provide another carer for you or your loved one.

Home Care is a ‘pop in and pop out service’ meaning the carer will not be living with you or staying overnight in your own home. Calls per day will depend on the client needs and will be a minimum of 30 mins each.

We do comprehensive checks on all our carers. From rights to work, full referencing, DBS checks and work history, we will never onboard a carer until all checks have been done. No matter how experienced, our carers still go through Angel Training provided by our Care Manager to make sure they understand what we expect from them. It’s also a great way for carers to share experiences and common issues so everyone has as much knowledge as possible on how to overcome challenges. All carers have up to date training and many of our carers strive to learn more and study on the side for NVQ qualifications in Health and Social care.

Ideally, the best place for you or your loved one is in surroundings they know. Familiarity is key and the home they live in will no doubt hold sentimental value and warming memories of their life and family. Change no matter how big or small can be very disruptive. Home care gives you flexible support in your own home. The only thing that really changes is that you have a companion with you to help as and when you need.

Residential care will bring unfamiliar surroundings and you may not get the continuity of care assistants, meaning that it’ll be hard to get to know your carer and in turn, it’ll be harder for them to get you know you.

Choices. With Home Care, you can choose when to get up and when to go to bed. What’s for dinner? It’s up to you. Fancy a day trip on Friday? Let’s go! Residential care can be more restrictive because you have to remember, the home is looking after a group of people. You or your loved one won’t get the personal daily choices that you would get by choosing Home care. 

Costs – Home Care can be much more cost effective than paying for a residential care facility.

You can appreciate the many benefits of Home Care are… simply priceless.

Yes. We are available 365 days of the year between 7am – 10pm to assist you or your loved one.

Whether you choose Home or Live in, we still make sure you or your loved one has backups for these instances. Not only for back up but its actually really important to introduce more than one carer. Why? Attachments can easily form with one carer, causing much upset when a primary carer takes holiday. The benefit of you or your loved one having familiarity with 2-3 carers means that there is less upset when one carer may be unavailable. With Home Care care, you can expect between 2-3 carers and Live in, usually 2 carers at intervals agreed between you or your loved one.

Do you have any further questions or require more details?

Get in touch today and we promise we’ll respond within 24hrs.

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